FREQUENTLY ASKED QUESTIONS
Yes, Obviously.
No. Sorry, we are strictly an online business.
If I make a mistake entering my personal information during the purchase/registration; can I change it?
If you made a mistake during purchase, write to us at info@actiniumproducts.com and explain to us the situation. We’ll modify it as soon as possible.
I haven’t received any order confirmation, is everything okay?
Once you have completed your purchase, you’ll receive an order confirmation automatically. If you haven’t received anything in your email inbox, don’t forget to check your spam folder. If you still can’t find it, write to us at info@actiniumproducts.com and we’ll send you a copy.
Please contact us at info@actiniumproducts.com. Don’t forget to include your order number, to find your order faster and issue the correct invoice.
Items that might be returned or exchanged (e.g., grocery items are not returnable) are allowed 30 days from the purchase date to initiate the exchange/return process.
Yes, we try to restock the items as soon as possible.